[BtB | PO Diary] Wk 6: Building Trust & Managing Expectations

Welcome back to our AI adventure! This week, we shifted our focus to building trust and managing expectations – two critical aspects of any successful AI implementation. After all, if people don't trust the information they receive, or if they expect too much from AI, it can undermine the entire purpose of the tool.

Building Trust through Transparency:

We believe that transparency is key to building trust. That's why we're committed to being open and honest about the capabilities and limitations of our AI chatbots. We want users to understand that these bots are still under development and that they are not a replacement for human interaction.

Managing Expectations:

We're also working to manage expectations by clearly communicating what our chatbots can and cannot do. We want users to know that these bots are designed to provide information and support, not to solve all their problems or make decisions for them.

The Importance of Feedback:

User feedback is essential to this process. We're actively seeking feedback from both users and protection experts to ensure that our bots are meeting the needs of the people they serve.

Lessons Learned:

• Trust is earned: Transparency and honesty are crucial to building trust in AI.

• Expectations matter: Managing expectations helps ensure that users have a realistic understanding of what AI can offer.

• Feedback is invaluable: User feedback is essential for improving the accuracy, relevance, and safety of AI responses.

What's Next?

In the weeks ahead, we'll continue to focus on building trust and managing expectations. We'll also be exploring new ways to incorporate user feedback into our development process. We believe that by working together, we can create AI chatbots that are not only effective but also trustworthy and empowering.

Stay tuned for more updates as we continue our journey into the world of AI for good!

#TechForGood #HumanitarianAI #AIWithHeart #DigitalProtection